Terms of service
TERMS OF USE
Welcome to Vionic. By accessing, browsing, or shopping on this site, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please exit the site immediately.
1. General Overview & Eligibility
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Updates to Terms: Vionic reserves the right to change or update these Terms of Use at any time without prior notice. Please review this page periodically to stay informed of any changes.
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Age Requirement: This site is intended solely for users 18 years of age or older. You must be at least 18 to make purchases in our online store.
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Jurisdiction: References to products, services, or promotions apply only to the specific countries or regions indicated.
2. Purchases, Promotions & Resale Restrictions
| Topic | Policy Details |
| Personal Use Only | Products sold on this site are for personal, non-commercial use. Reselling is strictly prohibited on any third-party marketplace (e.g., Amazon, eBay, Walmart). Vionic reserves the right to limit quantities or reject orders at its discretion. |
| Coupons & Promo Codes |
• Non-transferable, non-refundable, and cannot be redeemed for cash (cash value: 1/10th of a cent). • Valid for single-use only on this site. • Vionic Vault Items: Final sale only (no returns or exchanges) and cannot be combined with other coupons or promotions. |
3. Intellectual Property & Trademarks
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Copyright Protection: All website design, text, graphics, interfaces, and code are owned by or licensed to Vionic and are protected under U.S. and international copyright laws.
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Protected Trademarks: Protected marks include Vionic, Orthaheel, Vionic Group, Vionic Innovation Lab, Sole Story, FMT, AMS Aided Motion System, Labyrinth Design, Vasyli, Walk Move Live, among others.
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Limited License: You are granted permission to temporarily download or print portions of this site solely for personal, non-commercial use. Any modification, redistribution, or unauthorized reproduction without prior written consent is strictly prohibited.
4. User-Submitted Content
By submitting photos, videos, reviews, or other media, you grant Vionic:
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Worldwide License: A perpetual, royalty-free, irrevocable right to edit, publish, display, and distribute your content across any media channels for marketing or commercial purposes.
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Ownership Warranty: Confirmation that you are the sole author and owner of the submitted material.
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Right to Moderation: Vionic retains full authority to review, edit, or remove any user-submitted content at any time for any reason.
5. Prohibited Conduct
To maintain a safe environment, users are prohibited from:
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Posting harmful, harassing, defamatory, obscene, or unlawful material.
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Distributing spam, chain letters, viruses, or malicious software.
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Attempting to collect other users' personal data or solicit commercial services without authorization.
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Interfering with the website's infrastructure, servers, or security operations.
6. Disclaimers & Limitation of Liability
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"As-Is" Service: This site and its content are provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied.
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Liability Exclusions: Vionic is not liable for direct, indirect, incidental, or consequential damages resulting from your access to or inability to use this site, including system viruses or data losses.
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Third-Party Links: We are not responsible for the accuracy, content, or privacy practices of external websites linked from our platform.
7. Copyright Infringement (DMCA Notice)
If you believe your copyrighted work has been improperly used on this site, please send a written notification to our DMCA Agent:
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Address: Attn: DMCA Agent C/o Legal Department, 8300 Maryland Avenue, Saint Louis, MO 63105
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Email: Legal-DMCA@caleres.com or info@vionicgroup.com
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Requirements: Include your physical or electronic signature, identification of the copyrighted work, URL of the infringing material, and your contact information.
8. Governing Law & Jurisdiction
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Governing Law: These Terms of Use are governed by and construed under the laws of the State of California, USA.
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Court Venue: Any legal disputes arising from the use of this site shall be settled exclusively in the state or federal courts located in California.